On 1st October 2010, the main elements of the Equality Act 2010 came into force. This 2 hour briefing session sets out calmly the key requirements of the Act, and provides practical guidance on how to implement it.

To book contact John Dyer or Sue Mawer on 0161 440 9315, email info@credibilityltd.co.uk

Our approachuses accelerated learning techniques so that training is fun, participative and cost effective. If people enjoy what they are doing, they learn more, remember more, that means that every minute spent away from their work is cost effective.

Individuality is key to ensuring you get what you need. The design and delivery of training courses is tailor made for you and ranges from 120 minute to multi-day events. Our learning-related services include training audits, learning needs analysis and real-world training evaluation.

Below is a sample of just some of the topics available to you.

• Leadership and Diversity: how diversity goes beyond ideas of social justice and affects the bottom line, and what this means for leaders
• Creative and Different: helping teams to use their creativity to enjoy work and deliver business results
• Diversity and the Bottom line: the concept, its impact at work, best practice and the Business benefits
• New Communities = New Customers: reality check your customer service and discover the new customer paradigm
• Beyond Appraisal: people development skills for middle managers
• Conflict Resolutions Skills: develop skills to save your company time and money by resolving workplace disputes positively

Plus: Business Writing, Candidate Training for Internal Recruitment, Coaching Skills, Communication Skills at Work, Disciplinary Procedures, Employment Law, Equal Opportunities, The Grammar Game, Meetings Management, Presentation Skills, Performance Management, Project Management, Trainer Training, Sickness and Absence Management, Stress Management.